Instructions to Purchase Tickets

• Tickets can be bought online five days in advance.

• You can pay for the tickets using mobile financial services: bKash, Nagad, Rocket or debit/credit cards: Mastercard, Visa. Other payment options will be available soon.

• In case of payment or transaction failure, the deducted amount would be refunded by your bank or MFS provider within 8 business days.

• In case money has been deducted from your card / mobile wallet but you have not received a ticket confirmation, the deducted amount would be refunded by your bank or MFS provider within 8 business days.

• If you have not received your ticket copy in email, kindly check your Spam / Junk folder. You can also download your ticket copy from the purchase history of your account after you login.

• Download the official Rail Sheba app published by Bangladesh Railway from Google Play .

• In case of passengers downloading fake apps or any other app from Google Play which claim to sell train tickets of Bangladesh Railway, the authorities will not take any liability.